We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems to process pool applications.
What are the Application Submission Requirements?
Application Submission Requirements
To ensure your application is processed, please complete all of the following steps:
- Include yourself as the patron (applicant).
- List ALL residents who will be living in the unit.
- Provide a copy of a valid government-issued ID that lists a White Eagle address for each individual aged 16 and above.
- Applications without a government-issued ID showing a White Eagle address will not be approved.
Note: The application will not be processed unless all required documentation is submitted.
How do I request my pool passes?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
What is the pass policy?
All patrons must present their pass to the lifeguard daily.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
What is the guest policy?
GUEST POLICY
• Each household may bring 2 complimentary guests daily.
• Additional guests: $6.00 per person (up to 8 total guests per day).
• Guest passes may be purchased in packs of 25 from Access Granted. Unused passes are nonrefundable.
• Children under 18 are not allowed to bring guests.
• Guests must be accompanied by residents at all times.
How do I purchase guest passes?
Please purchase a guest pass by clicking the green button above. Once purchased, you will present your guest pass (ticket) to the gate attendant. The gate attendant will scan in your guest pass (ticket).
How do I print my ticket or guest passes?
- After check-out, you are presented a ticket (guest pass) to print. Your facility’s attendant can also scan your ticket directly from your phone.
- The ticket is also emailed to you. If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.
How to request another copy of the ticket (if you deleted the original email)
Go to your pool’s marketplace.
- Click: Click here to receive your Tickets by email.
- Enter the email address you used when you made the purchase.
- Click Submit.
A copy of the ticket will be emailed to you.
