We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to process pool applications.
How do I become a member or renew my membership?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
What is the pass policy?
All patrons must present their pass to the lifeguard daily.
What is the guest policy?
10 free Guest passes per address (not membership card) will automatically be loaded on your membership account.
You may purchase additional guest passes at the desk upon entering the facility for $5.00 per guest, per visit. Members must accompany their guests and are responsible for their conduct. Except for special circumstances, which must be approved by the HOA Board or the Pool Manager, a guest is defined as a person that does not reside at a West Wind residence and did not pay the annual membership fee.
Babysitter passes are added to your household. Please allow 1-3 business days for processing.
How do I purchase or request guest passes?
Please purchase a guest pass by clicking the green button above.
How do I print my ticket or guest passes?
- After check out, your are presented a ticket (guest pass) to print. Your facility’s attendant can also scan your ticket directly from your phone.
- The ticket is also emailed to you. If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.
How to request another copy of the ticket (if you deleted the original email)
Go to your pool’s marketplace.
- Click Returning Patron.
- Enter the email address you used when you made the purchase.
A copy of the ticket will be emailed to you.