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We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to generate pool passes for all patrons. All patrons must present their pool pass to gain entrance to the pool area.

Frequently Asked Questions

How do I request my pool passes?

For quicker processing, apply online.

If you prefer, you may print and mail a paper application.  Follow all instructions printed on the application.

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.  You will also receive a confirmation email.

Can I access the pool while I wait for my season pass?

Yes, the confirmation email you receive after submitting your application will act as a temporary pass for 10 days or until you receive your season pass.

How long will it take for my pool pass to arrive?

Your pass should arrive to your mailbox within 10 business days. Delays through the United States Postal Service could extend the wait time. Please continue to use your temporary pass until your season pass arrives.

What is the pass policy?

Each resident will receive their own pool pass, which will be one of the following:

Adult Pass – Residents 18 and older will receive an Adult Pass. Only residents with an Adult Pass can accompany a resident under the age of 12 with a Child Pass.

Teen Pass – Residents between the ages of 12 and 17 will receive a Teen Pass. A resident with a Teen Pass can enter the pool by themselves. However, a resident with a Teen Pass cannot accompany a resident under the age of 12 with a Child Pass.

Child Pass – Residents under the age of 12 will receive a Child Pass. A resident with a Child Pass must be accompanied by a resident 18 or older with an Adult Pass.

Upon entry into the pool, residents must present their pass to a lifeguard on duty, who will confirm the individual presenting the pass matches the ID’s credentials.

What is the guest policy?

In an effort to safely accommodate as many residents as possible, guests will not be allowed this pool season.

What are the pool hours?

Opening Day: May 27th, 2023
Closing Day: September 4th, 2023

Pool Operating Schedule: Monday: Pool Closed (except Holidays)
Tuesday – Sunday: 11:00am – 8:00pm

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