We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems to process pool applications.
How do I request my pool passes?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
What is the pass policy?
All patrons must present their pass to the lifeguard daily.
What is the guest policy?
Each household is permitted two (2) free guest per day. These guest passes are virtual and linked to your household. No physical pass or ticket is needed.
Additional (3rd, 4th, 5th, etc.) guest passes may be purchased online.
How do I purchase or request guest passes?
Please purchase a guest pass by clicking the green button above.
How do I print my additional guest passes I purchased online?
- After check out, your are presented a ticket (guest pass) to print. Your facility’s attendant can also scan your ticket directly from your phone.
- The ticket is also emailed to you. If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.
How to request another copy of the ticket (if you deleted the original email)
Go to your pool’s marketplace.
- Click Returning Patron.
- Enter the email address you used when you made the purchase.
A copy of the ticket will be emailed to you.