Welcome to the 2025 Pool Pass Registration! 🌞💦
We’re excited to kick off another fun-filled pool season with you! Whether you’re a new resident ready to dive in for the first time or a returning resident replacing misplaced passes, you’re in the right place.
👉 New to the community? Click “Apply Now” to request your first set of pool passes.
👉 Returning and need replacements? Select “Replacement Passes” to get started.
👉 Have new family members on your lease? You can also order additional passes right here!
Please note: If your account balance is $500 or more, your application will be placed on hold until your balance is brought up to date.
Once your application is submitted and any applicable fees are processed, your Property Manager will review your request. Upon approval, passes will be printed and mailed directly to the home address listed on your application by our third-party processing center.
Here’s to a safe, sunny, and splash-tastic season ahead! ☀️🏊
How do I request my pool passes?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
What is the pass policy?
All patrons must present their pass to the lifeguard daily.
What is the guest policy?
All guests must have a pool pass and be accompanied by a member with a valid membership pass.
How do I purchase guest passes?
Please purchase a guest pass by clicking the green button above. Once purchased, you will present your guest pass (ticket) to the gate attendant. The gate attendant will scan in your guest pass (ticket).
How do I print my ticket or guest passes?
- After check out, your are presented a ticket (guest pass) to print. Your facility’s attendant can also scan your ticket directly from your phone.
- The ticket is also emailed to you. If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.
How to request another copy of the ticket (if you deleted the original email)
Go to your pool’s marketplace.
- Click Returning Patron.
- Enter the email address you used when you made the purchase.
A copy of the ticket will be emailed to you.
