We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems to process pool applications.
Frequently Asked Questions
How do I request my pool passes?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
What is the pass policy?
All patrons must present their pass to the lifeguard daily.
Need Help?
Please contact Recreation Services Director, Rob Mahon at rmahon@playsylvania.com or contact the Sylvania Recreation Office at 419-882-1500.