We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems to process pool applications.
Frequently Asked Questions
How do I request my pool passes?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
What is the pass policy?
All members must present ePass or Membership Card to admissions prior to entering daily.
Need Help?
Please contact Recreation Services Director, Rob Mahon at rmahon@playsylvania.com or contact the Sylvania Recreation Office at 419-882-1500.