skip to Main Content
South Run Regency

We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems to process pool applications.

Frequently Asked Questions

How do I become a member or renew my membership?

Please click the apply online blue button.

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.

You will also receive a confirmation email with an Application ID.

Do I need a pool pass?

NO – Simply state your name and/or address at the gate.

What is the guest policy?

Free guest passes are linked to your household.  No physical guest pass is needed.

Guests will be permitted use of the pool only when accompanied and signed-in by a pool member who must have valid guest passes. Each South Run Member Family is entitled to bring in two free guests each day and an additional ten free guests over the course of the pool season. Guest passes on top of this allotment will cost $2 per guest, per day. Guest passes are non-refundable. Checks should be made payable to South Run Regency.

Guest privileges may be restricted to alleviate overcrowding. Temporary restrictions will be at the discretion of the pool manager and notice of such restriction will be posted at the check-in desk. The pool manager and Recreation/Pool Committee have the right to suspend guest privileges.

How do I purchase a 3rd, 4th, etc. guest pass?

Please purchase additional guest passed by clicking the green button above.  Once purchased, you will present your guest pass (ticket) to the gate attendant.  The gate attendant will scan in your guest pass (ticket).

How do I print my paid guest pass (ticket)?

  • After check out, your are presented a ticket (guest pass) to print.  Your facility’s attendant can also scan your ticket directly from your phone.
  • The ticket is also emailed to you.  If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.

How to request another copy of the ticket (if you deleted the original email)

Go to your pool’s marketplace.

  1. Click Returning Patron.
  2. Enter the email address you used when you made the purchase.

A copy of the ticket will be emailed to you.

Need Help?
Back To Top