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Recreation Association

We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to generate pool passes for all patrons. All patrons must present their pool pass to gain entrance to the pool area.

Registrations will be processed only from residents who are current with both their Homeowners Association and Recreation Committee dues.

Frequently Asked Questions

How do I request my pool passes?

Click the blue “Apply Online” button above.

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.  You will also receive a confirmation email.

My application was put on HOLD. What should I do?

In the email you received about being on hold, there will be a line that says “Need help? Click here to open a new support ticket.”

Click that link in the email or the hyperlink in the previous sentence.

Use this support ticket to provide the information requested by your community.

What is the difference between Classic Passes and ePasses?

Classic Passes are physical passes (like a drivers license or library card).  ePasses are stored on a smart phone.

Each patron is required to present a pass to enter the facility. All members will receive a new electronic pass. Electronic passes are emailed to you after your application has been approved.

If you would like a classic pass mailed to your home, you must select Classic Pass and pay $6.00 for the first pass and $1.00 for each additional pass.

If you only need an electronic pass (ePass) emailed to you, you may select ePass Only for free.

When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?

You’ll receive an email with your electronic passes AFTER your application has been approved.

How do I use electronic passes?

Please view our help article.  CLICK HERE (opens in a new tab)

What is the pass policy?

All patrons must present their pass to the lifeguard daily.

1.Access to the pool is contingent upon members’ assessments being “PAID UP TO DATE”: Only members whose recreation assessments are current can register and use the pool facility.
2.Owners who are renting or leasing their property may transfer the right of swimming pool use if they have delegated the right to a renter by a written rental or lease agreement, have paid the owner’s assessments up to date, and clearly understand that the swimming pool use and access are limited only to residents of an eligible, applicable Reflection Homes or Lake Homes lot (town house or single family home). The owner is responsible for notifying the tenant of the pool procedures and rules.
3.No one may enter the pool facility unless the facility is open and the lifeguards are present.
4.No one may enter the pool office except authorized personnel.
5.A pool pass will be issued to each person listed on the request form for the pool season. Please note passes will only have the address only. Every resident and guest must present a valid pool pass to obtain access to the swimming pool.
6.There will be a $10.00 replacement cost for lost or missing pool passes.
7.Children under 12 years of age must be accompanied by a responsible person 18 years of age or older to be admitted into the swimming area
8.Admission shall be refused to persons showing symptoms of infectious, communicable diseases, inflamed eyes, colds, nasal or ear discharges, excessive sunburn or open sores of any kind.
9.No pets except certified, documented service dogs are allowed in swimming pool area.
10.No wheeled vehicles except wheelchairs or baby strollers are allowed in the pool area.
11.Bicycles must be parked in the provided bike racks, out of the walkways and pavement.

What is the guest policy?

  1. Members must be present with their guests at the swimming pool facility. Guest passes are linked to your household.  No physical guest pass is needed.
  2. Members are responsible for the actions of their guests and for any and all property damage caused by their guests.
  3. All guests require a pass. A Seasonal guest pass allows five (5) guests at one time to the pool. The one-day pass allows one (1) guest, one (1) day’s access to the pool. No more than five (5) guests are allowed per household at one time. Guest passes are non-refundable.

How do I purchase and add Daily guest passes to my household?

Please purchase a guest pass by clicking the green button above.  You will need your pass number to purchase a guest pass.

Once purchased, your guest passes will be added to your household.

How do I purchase and add Season Long guest passes to my household?

Please purchase a guest pass by clicking the green button above.  Fill out the form.

Allow 1-3 days for the Season Long Guest Pass to be processed and added to your account.

What are the pool hours?

Normal Hours

Monday:       11:00AM to 8:00PM
Tuesday:       11:00AM to 8:00PM
Wednesday:  11:00AM to 8:00PM
Thursday:      11:00AM to 8:00PM
Friday:           11:00AM to 8:00PM
Saturday:       11:00AM to 8:00PM
Sunday:         11:00AM to 8:00PM

How do I purchase a replacement pass?

Please purchase a replacement set by clicking the green button above.

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