Welcome Carlyle and North Forest residents! We are excited to offer the convenience of electronic pool passes this summer.
Click Apply Online below and provide the name, birthdate and a photo for each person on your lease who needs a pass. Our team will review your application and will inform you when your electronic pool passes are ready to use.
How do I request my pool passes?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
What is the pass policy?
All patrons must present their pass to the lifeguard daily.
What is the guest policy?
All guests must be accompanied by a member with a valid membership pass.
One (1) free guest per household per day. No guest pass needed.
Up to four (4) more additional guests are permitted. Please click the yellow button above to purchase guest passes.
How do I purchase guest passes?
Please purchase a guest pass by clicking the yellow button above. Once purchased, you will present your guest pass (ticket) to the gate attendant. The gate attendant will scan in your guest pass (ticket).
How do I print my ticket or guest passes?
- After check-out, you are presented a ticket (guest pass) to print. Your facility’s attendant can also scan your ticket directly from your phone.
- The ticket is also emailed to you. If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.
How to request another copy of the ticket (if you deleted the original email)
Go to your pool’s marketplace.
- Click: Click here to receive your Tickets by email.
- Enter the email address you used when you made the purchase.
- Click Submit.
A copy of the ticket will be emailed to you.
