We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to generate pool passes for all patrons. All patrons must present their pool pass to gain entrance to the pool area.
How do I request or renew my membership pool passes?
For quicker processing, apply online.
If you prefer, you may print and mail a paper application. Follow all instructions printed on the application.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“. You will also receive a confirmation email.
What is the pass policy?
All patrons must present their pass to the lifeguard daily.
How do I request a replacement pass?
Requesting replacement passes is the same procedure as requesting your original set of passes. Please click the blue Apply Online button and follow the instructions.
What is the guest policy?
A limit of two (2) guests, per household, per day, will be permitted.
Weekdays: No charge during the week Monday through Friday. No pass is needed.
Weekends: Guest passes are available for purchase.
Do I need to purchase a weekday guest pass?
A limit of two (2) guests, per household, per day, will be permitted at no charge during the week Monday through Friday. No pass is needed.
How do I purchase a weekend guest passes?
Please purchase a weekend guest pass by clicking the green button above.
How do I print my guest passes?
- After check out, your are presented a ticket (guest pass) to print. Your facility’s attendant can also scan your ticket directly from your phone.
- The ticket is also emailed to you. If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.
How to request another copy of the ticket (if you deleted the original email)
Go to your pool’s marketplace.
- Click Returning Patron.
- Enter the email address you used when you made the purchase.
A copy of the ticket will be emailed to you.
What are the pool hours?
The pool will open on Saturday, May 28, 2022, for all three pools, and will continue until Monday, September 5, 2022. Normal hours of operation for ALL THREE POOLS (Social Pool, Lap Pool, and Upper Mill Pool) open every day, 11:00a.m. – 7:30p.m. When Baltimore County Schools are in session, the Social Pool will be open from 4:00pm. – 7:30pm, the Lap Pool will be open from 12 Noon – 7:30pm and the Upper Mill Pool will be open from 4:00pm – 7:30pm.