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We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to generate pool passes for all patrons. All patrons must present their pool pass to gain entrance to the pool area.

Frequently Asked Questions

How do I request or renew my membership pool passes?

For quicker processing, apply online.

If you prefer, you may print and mail a paper application.  Follow all instructions printed on the application.

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.  You will also receive a confirmation email.

What is the pass policy?

All patrons must present their pass to the lifeguard daily.

How do I request a replacement pass?

Requesting replacement passes is the same procedure as requesting your original set of passes.  Please click the blue Apply Online button and follow the instructions.

What is the guest policy?

Due to Covid-19, there are no guests until further notice.

Do I need to purchase a weekday guest pass?


A limit of two (2) guests, per household, per day, will be permitted at no charge during the week Monday through Friday.  No pass is needed.

How do I purchase a weekend guest passes?

Please purchase a weekend guest pass by clicking the green button above.

How do I print my guest passes?

  • After check out, your are presented a ticket (guest pass) to print.  Your facility’s attendant can also scan your ticket directly from your phone.
  • The ticket is also emailed to you.  If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.

How to request another copy of the ticket (if you deleted the original email)

Go to your pool’s marketplace.

  1. Click Returning Patron.
  2. Enter the email address you used when you made the purchase.

A copy of the ticket will be emailed to you.

What are the pool hours?

Normal hours of operation for ALL THREE POOLS open every day, 10:00 ‐ 8:30p.m.

When Baltimore County Schools are in session

SOCIAL POOL: 4:00 pm – 8:30pm

LAP POOL:  Noon – 8:30pm

UPPER MILL POOL: 4:00pm – 8:30pm

Weekends for all pools 10:00 am – 8:30 pm

, the Social Pool will be open from 4:00p.m. – 8:30p.m, the Lap Pool will be open from 12 Noon – 8:00pm and the Upper Mill Pool will be open from 4:00pm – 8:00pm.

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