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Frequently Asked Questions

How do I become a member or renew my membership?

Click the blue apply online button and submit a pool application.

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.

You will also receive a confirmation email with an Application ID.

How do I purchase guest passes?

Please purchase a guest pass by clicking the green button above.

How do I add money or funds to a ticket? - Use the ticket at the consession stand.

Start by clicking the green button above.


  1. Add money
  2. Checkout

After checkout, your presented with your ticket.

How do I print my ticket or guest passes?

  • After check out, your are presented a ticket (guest pass) to print.  Your facility’s attendant can also scan your ticket directly from your phone.
  • The ticket is also emailed to you.  If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.

How to request another copy of the ticket (if you deleted the original email)

Go to your pool’s marketplace.

  1. Click Returning Patron.
  2. Enter the email address you used when you made the purchase.

A copy of the ticket will be emailed to you.

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