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Welcome!

We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to process pool applications.

Frequently Asked Questions

How do I request my pool passes?

Please click the apply online blue button.

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.

You will also receive a confirmation email with an Application ID.

What is the pass policy?

All patrons must present their pass to the lifeguard daily.

What is the guest policy?

Each household will be mailed 2 guest passes with their membership passes.

What are the pool hours?

M-W 12-7pm

Thu & Fri – 12-8pm

Weekends & Holidays 11-7pm

Need Help?
Community Name
Welcome!

We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to process pool applications.

Marketplace

How do I request my pool passes?

Please click the apply online blue button.

How do I request or renew my membership pool passes?

Please click the apply online blue button.

How do I become a member or renew my membership?

Please click the apply online blue button.

Frequently Asked Questions

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.

You will also receive a confirmation email with an Application ID.

When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?

You’ll receive an email with your electronic passes AFTER your application has been approved.

How do I use electronic passes?

Please view our help article.  CLICK HERE (opens in a new tab)

What is the pass policy?

All patrons must present their pass to the lifeguard daily.

What is the guest policy?

All guests must have a pool pass and be accompanied by a member with a valid membership pass.

How do I purchase or request guest passes?

Please purchase a guest pass by clicking the green button above.

How do I add money or funds to a ticket? - Use the ticket at the consession stand.

Start by clicking the green button above.

Click FIRST TIME USER or RETURNING PATRON

  1. Add money
  2. Checkout

After checkout, your presented with your ticket.

How do I print my ticket or guest passes?

  • After check out, your are presented a ticket (guest pass) to print.  Your facility’s attendant can also scan your ticket directly from your phone.
  • The ticket is also emailed to you.  If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.

How to request another copy of the ticket (if you deleted the original email)

Go to your pool’s marketplace.

  1. Click Returning Patron.
  2. Enter the email address you used when you made the purchase.

A copy of the ticket will be emailed to you.

What are the pool hours?

Normal Hours
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
Holiday:

Need Help?

How do I request a replacement pass?

Requesting replacement passes is the same procedure as requesting your original set of passes.  Please click the blue Apply Online button and follow the instructions.

How do I purchase a replacement pass?

Please purchase a replacement set by clicking the green button above.

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