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Welcome!

We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems to process pool applications.

Marketplace
Frequently Asked Questions

How do I request my pool passes?

Please click the apply online blue button.

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.

You will also receive a confirmation email with an Application ID.

When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?

You’ll receive an email with your electronic passes AFTER your application has been approved.

How do I use electronic passes?

Please view our help article.  CLICK HERE (opens in a new tab)

What is the pass policy?

All patrons must present their pass to the lifeguard daily.

What is the guest policy?

All guests must have a pool pass and be accompanied by a member with a valid membership pass.

How do I purchase or request guest passes?

Please purchase a guest pass by clicking the green button above.

How do I print my ticket or guest passes?

  • After check-out, you are presented a ticket (guest pass) to print.  Your facility’s attendant can also scan your ticket directly from your phone.
  • The ticket is also emailed to you.  If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.

How to request another copy of the ticket (if you deleted the original email)

Go to your pool’s marketplace.

  1. Click: Click here to receive your Tickets by email.
  2. Enter the email address you used when you made the purchase.
  3. Click Submit.

A copy of the ticket will be emailed to you.

How many guest passes are left on my ticket?

Here is how to request a copy of your ticket

Go to your pool’s marketplace.

  1. Click: Click here to receive your Tickets by email.
  2. Enter the email address you used when you made the purchase.
  3. Click Submit.

A copy of the ticket will be emailed to you.  Your ticket will list the number of available guest passes.

How do I purchase or request nanny passes?

Submit an application by clicking the blue button.  Add a Nanny on the application.

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