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Welcome!

We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to process pool applications.

Marketplace
Frequently Asked Questions

How do I request my pool passes?

Please click the apply online blue button.

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.

You will also receive a confirmation email with an Application ID.

When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?

You’ll receive an email with your electronic passes AFTER your application has been approved.

How do I use electronic passes?

Please view our help article.  CLICK HERE (opens in a new tab)

What is the pass policy?

FRRA Identification Cards: All FRRA Members and Authorized Residents (age 12+) must have a valid permanent FRRA ID card (hard pass or electronic pass) for admission to the pool. FRRA ID holders shall scan the FRRA ID at the front desk when entering and leaving the pool facility.

What is the guest policy?

Guest Fees. The guest fee is $2.00 per guest. Guest fees must be paid in advance online through the pool system Marketplace.

How do I purchase guest passes?

Please purchase a guest pass by clicking the green button above.

How do I print my guest passes?

  • After check out, your are presented a ticket (guest pass) to print.  Your facility’s attendant can also scan your ticket directly from your phone.
  • The ticket is also emailed to you.  If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.

How to request another copy of the ticket (if you deleted the original email)

Go to your pool’s marketplace.

  1. Click Returning Patron.
  2. Enter the email address you used when you made the purchase.

A copy of the ticket will be emailed to you.

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