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Welcome to the Exeter pool pass registration portal!

2024 Pre-Season Registration begins March 15 and ends May 15. The pool opens May 25. After pre-registration ends, please allow up to one week processing time during the active pool season. If requested during registration, new or replacement passes will be mailed to your home address on record via standard USPS.

All residents interested in using the pool this summer are required to register or renew for the active season. Pool passes from last year will continue to work this year once your registration/renewal is approved. You must register or renew each member of your household using this application form.

There is a $5 charge, per new or replacement pass. You will pay this using the secure Marketplace through Access Granted at the time of registration. Electronic passes are free!

Please refer to Exeter HOA Pool webpage for updates and other important information about the pool. Any questions, please email pool.exeter.hoa@gmail.com.

Marketplace
Frequently Asked Questions

How do I become a member or renew my membership?

Please click the Apply/Renew Online blue button. All members are required to renew their membership each season.

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.

You will also receive a confirmation email with an Application ID.

What is the pass policy?

Each member is required to scan their pass at the lifeguard station to enter the facility. This can be a physical barcode pass handed to the lifeguard, or a digital pass (ePass) presented using a smartphone or other smart device. Once registration is approved, both physical passes and ePasses may be used by the member at any time during the season.

When will I receive my ePass?

You will receive an email with your ePass AFTER your application has been approved by the pool committee. Please allow up to one (1) week for the pool committee to approve the application.

Instructions to add ePass to Apple Wallet or Android Wallet App for easy use at the Lifeguard station.

Please view our help article. CLICK HERE (opens in a new tab)

What is the guest policy?

All guests must be accompanied by a member with a valid membership pass. Each home is provided 20 free guest passes per season. No more than five (5) guest passes may be used on one visit. All guest passes are digital and can be used by presenting your pool pass. Just tell the lifeguard how many guests you have.

How do I purchase additional guest passes?

20 guest passes are included with your membership/renewal at the beginning of each season. Additional guest passes can be purchased in real-time through our online marketplace by clicking the green button above. Lifeguards cannot sell additional guest passes.

You will need your pool pass barcode to apply purchased guest passes to your account.

 

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