We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems to process pool applications.
As in the past, pool passes will only be issued to leaseholders and occupants named on the lease. Please submit one application per apartment home that includes all leaseholders and occupants.
Please note, pool pass requests will only be processed Monday – Friday during normal business hours. Please allow up to 72 hours for your pool pass request to be processed and approved.
The Claridge House pool will be open for the summer from Saturday, May 25, 2024 through Monday, September 2, 2024.
Weather permitting, the Pool Hours will be:
Tuesday – Sunday: 11:00am – 7:00pm*
*These hours may change due to weather, operations, or scheduling conflicts.
How do I request my pool passes?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
What is the pass policy?
As in the past, pool passes will only be issued to leaseholders and occupants named on the lease. All residents must show their pool pass to the lifeguard each time they enter the pool.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
Please allow up to 72 hours for your request to be processed and approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
What is the guest policy?
All guests must be accompanied by a leaseholder with a valid Resident Membership Pass. Guest passes are linked to your household. No physical guest pass is needed. Claridge House residents may purchase up to four (4) guest passes per day. Guest passes cost $5.00 per guest per day.
How do I purchase and add guest passes to my household?
Please purchase a guest pass by clicking the yellow “Purchase Guest Passes” button above. You will need your Resident Pass Number to purchase a guest pass.
Once purchased, your guest passes will be added to your household.
