We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems to process pool applications.
How do I request my pool passes?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
What is the pass policy?
All patrons must present their pass to the lifeguard daily.
What is the Replacement Pool Pass policy?
Owners are responsible for keeping and maintain pool passes each pool season. If a pool pass is lost or damaged, the Owner may request a replacement pool pass and pay an administrative processing fee of $25.00. All lost or damaged pool passes for which replacement pool passes are issued will be deemed invalid and will not be usable to gain admittance to the Arbors Pool.
What is the guest policy?
All guests must have a pool pass and be accompanied by a member with a valid membership pass.
How do I purchase or request guest passes?
Please purchase a guest pass by clicking the green button above.
How do I print my ticket or guest passes?
- After check out, your are presented a ticket (guest pass) to print. Your facility’s attendant can also scan your ticket directly from your phone.
- The ticket is also emailed to you. If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.
How to request another copy of the ticket (if you deleted the original email)
Go to your pool’s marketplace.
- Click Returning Patron.
- Enter the email address you used when you made the purchase.
A copy of the ticket will be emailed to you.
