Welcome!
Pool Pass Information 2025
Adams Ridge Homeowners Association is using the same pool pass system as 2024. Every household that completed a pool application in 2024 will be required to REACTIVATE your pool pass to gain entry to the pool. There is NO cost to reactivate your pool pass.
This year we will be issuing ePasses with your application approval. AFTER your application is approved, you will receive an email with your ePass(es) that you can add to your Apple Wallet or Android Wallet App. All passes on the account will be emailed to the email you use when reactivating/applying for your pass. Once you receive your approval email with your ePass(es) you can share them with your household. There is NO cost to receive an ePass.
Information on how to use your ePasses can be found through the help article. CLICK HERE .
You may still use your printed pool pass from last year if you prefer. The barcode information is the same. You may use either the ePass or the physical pass. If you have lost your physical pass and want to purchase a new one, or you are new to the neighborhood and prefer a physical pass, please see the pool manager. The cost of a physical pass is $3.
Applying for a New Pass or Reactivating your existing Pool Pass is easy!
- I completed the application in 2024 AND I had a pool pass last year. Great! All you need to do is reactivate your pass(es).
- Reactivation is easy: You can reactivate your pool pass by clicking the BLUE Apply Online button below. Enter the information for the members of your household and choose Reactivated Pass for all members that had a pool pass last year. Submit your application and you will receive confirmation of your reactivated account and your ePass(es) within a few days.
- I did not apply for a pool pass in 2024 or I am new to our neighborhood – Welcome to the Pool! You will need to complete the pool pass application to receive your new pool ePass and gain entry to the pool. The application is easy. You can complete the pool application by clicking the BLUE Apply Online button below.
- Each residence is permitted (2) heads of household and their children up to the age of 26. Every child must be listed. Heads of household must match your ARHOA record on file.
- Every member of the household age 13 and above will receive their own pool pass.
- Every member of the household listed on the account must upload a photo into the pool pass application.
All pool passes will have the uploaded photos on them.
Once your application is submitted, you will receive a confirmation email with an application ID. Your application will be reviewed and approved if you are in good standing with the ARHOA. Pool Pass applications will be processed each week and an email will be sent with your approval and ePass(es). If for any reason your application is not approved, you will receive an email detailing the reason why.
Here are a few tips to completing your application with ease.
You may complete your pool pass application from your mobile device or a computer.
- Have a photo of every member of your family ready to upload.
- Complete your application on your mobile device and upload your photos from your camera roll.
- If completing your application on a computer, have the photos already on the desktop to upload.
See you at the pool!
How do I request my pool passes?
Please click the apply online blue button.
How do I reactivate my pool pass from last year?
Please click the apply online blue button.
I do not have a pass from last year, How do I request a new pool pass?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
How much is a pool pass?
EPass(es) are FREE. You will receive your ePass via email with your approved application. If you wish to purchase a physical card, the cost is $3 for each physical pass.
How do I get my pool pass?
You’ll receive an email with your electronic passes AFTER your application has been approved.
What happens if I do not fill out my application?
If you do not fill out your application, you will not be able to enter the pool.
Can I fill out my application at the pool?
You are welcome to fill out the application at the pool. However, we do ask that you complete that process prior to arriving at the pool. Depending on how busy the pool is we may not be able to process it immediately. We would hate to have you wait.
How quickly will my pass be approved?
Pool Passes are processed daily. You will know within a day or two of processing if your pool pass has been approved.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
Why do my children 13 and up have to have their own pool pass?
Children aged 13 and up are able to visit the pool without a parent. All members of the family ages 13 and up MUST have their own photo pool pass.
What happens if I get to the pool and I forgot my pass/phone at home?
As a one-time courtesy we will be able to check you in with your address.
We used to get FREE guest passes in previous years, will we get those again?
Yes! Upon approval of your pool pass application, every household will receive 5 guest passes that will automatically be added to your account. Guest passes will be handled virtually through your pool pass account. Lifeguards and Pool Mangers will be able to tell you how many guest passes you have left on your account.
What if I want to buy more guest passes?
Should you wish to purchase additional pool passes, you may do so at the pool during normal operating hours. Guests passes are $3 per pass. Additional passes will be added to your account at the pool.
What is the guest policy?
- All members must be in good standing and show pool pass upon entering the pool.
- Members are responsible for their guests and must make sure they are aware of and obey the pool rules.
- Guest passes can be purchased at the Pool, see the Pool Manager.
- Birthday or sport team parties held at the pool during regular pool hours must be approved by the Pool Manager and guest passes must be purchased ahead of time.
- No guest passes can be used with pool events.
- Guest Pass Fee: $3.00 per guest any day of the week. Guests 3 years of age and under are free.
- 6 guest passes per household max per visit.
What if I rent my home?
If you rent your home, you may give this information to your renters. Only renters OR homeowners will be approved for the season. The pass will not be valid for both the homeowner and the renter.
My child is older than 26 and lives with me. Can they be added to the account?
If you have an adult child living in your home, we ask that you please see the pool manager during pool hours for assistance adding someone outside of the application process.
I have a babysitter that watches my children. Can they be added to the account?
If you have a full-time regular babysitter or nanny, we ask that you please see the pool manager during pool hours for assistance adding someone outside of the application process. The babysitter must be a full-time consistent sitter. If someone is watching your children for a few days in the summer, they are not considered a full time childcare provider. You will have to purchase guests passes for them.
What if I have a balance on my HOA dues?
Only residents in good standing with the ARHOA will be approved. We recommend that you reach out to Cranberry Community Management to bring your account up to date. Please be aware that settling your balance and being a approved for a pool pass may take up to a week. We encourage you to take care of that as soon as possible.
What if I have a pool pass and I fall behind on my HOA dues during the summer?
Only residents in good standing with the ARHOA will be allowed entry to the pool. Even if you have a pool pass, the pool pass can be suspended during the season if your account does not remain in good standing.
What happens if my child turns 13 during the summer?
Please notify the pool manager and we can manually issue the ePass for your child.
What if I lose my pool pass?
We can reissue your ePass at any time. Please see the pool manager. If you wish to replace a physical card, a replacement card is $3.00 per card.
Will I have to buy a pool pass every year?
You will not be required to buy a new pass if you keep your pool pass in good condition. However, pool passes will be renewed each year. Passes will expire at the end of every season. Households will have to reapply each year to have their pool pass activated.
What if I have a baby this summer?
Congratulations! If you have a baby this summer, you will not be required to add them to the account until next season.
- For more information contact: Cranberry Community Management by phone 724-779-3233 or by email carson@cranberrypm.com
- You may also contact the pool by emailing adamsridgepool@gmail.com.