We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to process pool applications.
How do I request my pool electronic passes?
Please click the apply online blue button.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
What is the pass policy?
All patrons must present their pass to the lifeguard daily.
I have a family member under 3 or over 85 years old. Do I have to purchase a membership for them?
Please contact sharon.gonzalez@fsresidential.com
What is the guest policy?
All guests must have a pool pass and be accompanied by a member with a valid membership pass.
How do I purchase or request guest passes?
Please purchase a guest pass by clicking the green button above.
How do I print my ticket or guest passes?
- After check-out, you are presented a ticket (guest pass) to print. Your facility’s attendant can also scan your ticket directly from your phone.
- The ticket is also emailed to you. If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.
How to request another copy of the ticket (if you deleted the original email)
Go to your pool’s marketplace.
- Click: Click here to receive your Tickets by email.
- Enter the email address you used when you made the purchase.
- Click Submit.
A copy of the ticket will be emailed to you.
