We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to generate pool passes for all patrons. All patrons must present their pool pass to gain entrance to the pool area.
What is the pass policy?
All patrons must present their pass to the lifeguard daily.
Use of the Pool is a privilege that may be withdrawn if Pool Rules are Violated.
Pool Privileges may be withdrawn if rent is not paid on time.
How do I request my pool passes?
Click the above blue button and apply online.
How do I know I submitted my application correctly?
After submitting your online application, you will be directed to a “Success Page“.
You will also receive a confirmation email with an Application ID.
When will I receive my electronic passes I can add to my Apple Wallet or Android Wallet App?
You’ll receive an email with your electronic passes AFTER your application has been approved.
How do I use electronic passes?
Please view our help article. CLICK HERE (opens in a new tab)
How do I request a replacement pass?
Requesting replacement passes is the same procedure as requesting your original set of passes. Please click the blue Apply Online button and follow the instructions.
What is the guest policy?
All guests must have a daily pool pass (maximum of 4) and be accompanied by a resident over the age of 18 with a valid pool pass.
How do I purchase or request guest passes?
Please purchase a guest pass by clicking the green button above.
How do I print my ticket or guest passes?
- After check out, your are presented a ticket (guest pass) to print. Your facility’s attendant can also scan your ticket directly from your phone.
- The ticket is also emailed to you. If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.
How to request another copy of the ticket (if you deleted the original email)
Go to your pool’s marketplace.
- Click Returning Patron.
- Enter the email address you used when you made the purchase.
A copy of the ticket will be emailed to you.
