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Quail Hill & Moss Mil

We look forward to a safe, fun, and exciting summer. This summer your community is using Access Granted Systems, LLC to process pool applications.

Frequently Asked Questions

How do I become a member or renew my membership?

Please click the apply online blue button.

Will I receive pool passes?

No – Pool passes are not needed.  Simply state your name or address to the gate attendant.

How do I know I submitted my application correctly?

After submitting your online application, you will be directed to a “Success Page“.

You will also receive a confirmation email with an Application ID.

What is the guest policy?

All guests must be accompanied by a member with a valid membership.

Daily and season long guest passes are available for purchase.

Guest passes are added to your household.  No guest pass will be mailed to your home.

How do I purchase or request guest passes?

Please purchase a guest pass by clicking the green button above.

How do I use my Season Long Guest Pass?

To use your guest passes, state your address to the attendant.  

How do I use my Daily Guest Pass?

Present your daily guest pass’s QR code to the gate attendant.

How do I print my Daily Guest Pass?

  • After check out, your are presented a ticket (guest pass) to print.  Your facility’s attendant can also scan your ticket directly from your phone.
  • The ticket is also emailed to you.  If you don’t see it in your inbox after a few minutes, please check your junk or spam folder.

How to request another copy of the ticket (if you deleted the original email)

Go to your pool’s marketplace.

  1. Click Returning Patron.
  2. Enter the email address you used when you made the purchase.

A copy of the ticket will be emailed to you.

Will I receive guest passes?

Daily Guest Passes are presented to the gate attendant.  They are instantly available.

Season Long Guest Passes are added to your household.  Please allow 1-2 business days for processing.  You will not be mailed a pass.

How do I purchase special event tickets?

Please purchase special event tickets by clicking the purple button above.

What are the pool hours?

Quail Hill

11-6 weekends beginning Memorial Day until June 18th

11-6 daily beginning June 18th

Moss Mill

10-8 weekends beginning Memorial Day until June 18th

10-8 daily beginning June 18th

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